Who We Support

We support people of all genders over the age of 16 that have been affected by domestic violence and/or abuse. Anyone can be affected by domestic abuse, regardless of gender, sex, sexuality, race, ethnic group, class, religion, disability, lifestyle and background. We work with and for you to help you understand your experiences and get the right support, no matter what your background or situation. 

We also recognise that people experience domestic violence and abuse in different ways and that people can experience additional barriers to accessing support. We actively reach out to people who may feel that no-one is there to support them. We are here to help you, no matter what your lifestyle, background, identity or experiences. We can also support you to access specific services, such as LGBTQ+ helplines or dedicated honour-based violence services, in addition to our own services if you feel that is right for you.

24 Hour Helpline

0113 246 0401

We also support families with children of all genders in our safe accommodation, whether in our refuges or our independent, dispersed houses. When referring into the service, please include information about your children and we will do our best to tailor our support to suit you or help you to access alternative support if we can’t help. 

If you aren’t sure if you have been affected by domestic violence and abuse, we can also provide advice to help you understand your situation and find support that works for you. We will always listen to you and help wherever we can. Please don’t hesitate to get in touch with us if you feel you would like some support.


Which of your services are open to people of which gender?

Our Helpline, IDVA service, and Community Domestic Violence team are open to people of all genders, including men, women and non-binary people. Workers in these services will work with each person based on their experiences, needs and wants.

Our Group Support and Drop-in Service are open only to women, including trans women. 

We can support people of all genders in our emergency accommodation either through our refuges or dispersed, independent properties. We also support families with children of all genders in our safe accommodation, ranging from refuges to dispersed accommodation, depending on individual circumstances.

Sometimes our refuge and independent, dispersed property spaces won’t be available due to space but we will always support you if we are able to and work hard to help you access suitable alternatives to you if we are at full capacity.

How do you ensure people from different backgrounds feel welcome and supported in your refuges?

Clients in our refuges often have a range of diverse backgrounds, identities and experiences. We work hard to ensure that everyone is well catered for, can access the foods they want and can celebrate all religious and cultural events. We often have big celebrations for Diwali, Eid, Christmas and Easter, as well as other festivals.

We aim to have a diverse team of staff in our service to ensure people from a range of backgrounds and experiences are represented. We also have specialist workers to support people from Gypsy and Traveller communities and people with experiences of forced marriage, honour-based violence, trafficking and modern slavery.

We also welcome children and young people in our emergency accommodation and have a specialist team of Children and Young People workers to help support them. 

English is not my first language. How can you support me?

We have interpreters available for people who speak all languages, through the translation companies Language Line and Big Word. Some of our staff also already speak different languages, as well as English, that may be common in Leeds communities.

I need help now

Click here for more information on what to do if you need help now.

How we can help

Click here to find out more about the different kinds of support Leeds Domestic Violence Service provides.


Click here to explore resources for those affected by, or supporting someone affected by, domestic violence and abuse.