Our Helpline, IDVA service, and Community Domestic Violence team are open to people of all genders, including men, women and non-binary people. Workers in these services will work with each person based on their experiences, needs and wants.

Our Group Support and Drop-in Service are open only to women, including trans women. 

We can support people of all genders in our emergency accommodation either through our refuges or dispersed, independent properties. We also support families with children of all genders in our safe accommodation, ranging from refuges to dispersed accommodation, depending on individual circumstances.

Sometimes our refuge and independent, dispersed property spaces won’t be available due to space but we will always support you if we are able to and work hard to help you access suitable alternatives to you if we are at full capacity.

Clients in our refuges often have a range of diverse backgrounds, identities and experiences. We work hard to ensure that everyone is well catered for, can access the foods they want and can celebrate all religious and cultural events. We often have big celebrations for Diwali, Eid, Christmas and Easter, as well as other festivals.

We aim to have a diverse team of staff in our service to ensure people from a range of backgrounds and experiences are represented. We also have specialist workers to support people from Gypsy and Traveller communities and people with experiences of forced marriage, honour-based violence, trafficking and modern slavery.

We also welcome children and young people in our emergency accommodation and have a specialist team of Children and Young People workers to help support them. 

We have interpreters available for people who speak all languages, through the translation companies Language Line and Big Word. Some of our staff also already speak different languages, as well as English, that may be common in Leeds communities.